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Support

We’re always here to assist you

Having reliable support options is crucial when it comes to your business management solution. That’s why we offer a range of support channels to meet your needs in the New Zealand market, whether you require technical assistance, have evolving requirements, or are onboarding new staff.

Support

We’re always here to assist you

Having reliable support options is crucial when it comes to your business management solution. That’s why we offer a range of support channels to meet your needs in the New Zealand market, whether you require technical assistance, have evolving requirements, or are onboarding new staff.

Access our ERP and Quicta Support Hub

Our comprehensive online Support Hub provides step-by-step instructions for different tasks on your ERP or Quicta platform. It also offers valuable training resources such as webinars, e-books, and business guides. Whatever you need, the Support Hub is available whenever you need it.

Go to the ERP and Quicta Support Hub>

Log a support ticket for ERP and Quicta>

Log a support ticket for TEMS at helpdesk@jcurvesolutions.com

In-product Help

Our platforms feature intuitive help functions that provide detailed information on various topics. Simply click on the question mark icon or select “help” from the menu within the system to access the guidance you need.

Consulting Services

Our consulting services in New Zealand can assist you in implementing best practises for your business. Our offerings include Audits, Implementation, System Review, Training, Business Consulting, Customisations, Report Writing, Systems Administration, and Managed Services.

Need More Users?

You can easily purchase additional licences at any time. These licences are prorated based on your subscription renewal date, ensuring a single annual renewal date for your convenience in managing your plan.

Upgrading to NetSuite ERP

If your Jcurve ERP (ANZ only) user count exceeds 20, it’s time to upgrade to NetSuite ERP Mid-Market Edition. The transition is seamless as Jcurve ERP is built upon NetSuite’s core product, eliminating the need to relearn the solution.

Contact us for more information and assistance.

Resources

Articles
Learn more about Jcurve, our solutions and our customers. We have a number of useful articles that can provide in-depth information about our offerings and perhaps inspire you to make the changes you need in your business.
Videos
Are you looking for more information on Jcurve and our solutions? Check out our video library for product demos, industry use cases and customer stories – all to help you make the right decisions for your business.