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Support

We’re always here to help you

At Jcurve, we understand the importance of comprehensive support options for your business management solution, especially in Singapore. That’s why we provide a range of assistance avenues to address your needs, including technical support, adapting to evolving requirements, and onboarding new staff. We are committed to ensuring you have the necessary help and guidance throughout your journey with us.

Support

We’re always here to help you

At Jcurve, we understand the importance of comprehensive support options for your business management solution, especially in Singapore. That’s why we provide a range of assistance avenues to address your needs, including technical support, adapting to evolving requirements, and onboarding new staff. We are committed to ensuring you have the necessary help and guidance throughout your journey with us.

Support Hub

We have an extensive online Support Hub for step-by-step instructions on how to do different tasks on your ERP or Quicta platform, as well as training resources such as training webinars, e-books, business guides and more. On the Support Hub, you can find what you need whenever you need it.

Go to the ERP and Quicta Support Hub>
Log a support ticket for ERP and Quicta>
Log a support ticket for TEMS at helpdesk@jcurvesolutions.com

In-product Help

Our platforms offer intuitive help functions with detailed information on various topics. All you have to do is to click on the question mark icon throughout the system or chose help from the menu.

Consulting Services

In Singapore, our consulting services are designed to help you implement best practices and optimise your business operations. Our comprehensive consulting services include audits, implementation support, system review, training, business consulting, customisations, report writing, systems administration, and managed services. With our expertise and knowledge, we are committed to assisting you in achieving your business goals and ensuring the success of your operations.

Need More Users?

You can purchase additional licenses at any time. Additional licenses are prorated in line with your subscription renewal date, so you will only have one single annual renewal date, making it easy for you to manage your plan.

Resources

Articles
Learn more about Jcurve, our solutions and our customers. We have a number of useful articles that can provide in-depth information about our offerings and perhaps inspire you to make the changes you need in your business.
Videos
Are you looking for more information on Jcurve and our solutions? Check out our video library for product demos, industry use cases and customer stories – all to help you make the right decisions for your business.