We’re always here
to help you
Having great support options is almost as important as getting the business management solution in the first place. That’s why we offer a number of ways for you to get the help you need, whether you have technical issues, have changing needs or are bringing aboard new staff.
We’re always here
to help you
Having great support options is almost as important as getting the business management solution in the first place. That’s why we offer a number of ways for you to get the help you need, whether you have technical issues, have changing needs or are bringing aboard new staff.
We have an extensive online Support Hub for step-by-step instructions on how to do different tasks on your ERP or Quicta platform, as well as training resources such as training webinars, e-books, business guides and more. On the Support Hub, you can find what you need whenever you need it.
Go to the ERP and Quicta Support Hub>
Log a support ticket for ERP and Quicta>
Log a support ticket for TEMS at [email protected]
Our platforms offer intuitive help functions with detailed information on various topics. All you have to do is to click on the question mark icon throughout the system or chose help from the menu.
Our consulting services can help you implement best practices in your business. Our consulting services include Audits, Implementation, System Review, Training, Business Consulting, Customisations, Report Writing, Systems Administration and Managed Services.
You can purchase additional licenses at any time. Additional licenses are prorated in line with your subscription renewal date, so you will only have one single annual renewal date, making it easy for you to manage your plan.
If you pass the 20-user mark in Jcurve ERP (ANZ only), you will need to upgrade to NetSuite ERP Mid-Market Edition. This is a seamless process, as Jcurve ERP is based on NetSuite’s core product, and you do not need to relearn the solution.
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