We’re always here
to help you
Having great support options is almost as important as getting the business management solution in the first place. That’s why we offer a number of ways for you to get the help you need, whether you have technical issues, have changing needs or are bringing aboard new staff.
We’re always here
to help you
Having great support options is almost as important as getting the business management solution in the first place. That’s why we offer a number of ways for you to get the help you need, whether you have technical issues, have changing needs or are bringing aboard new staff.
We have an extensive online Support Hub in Australia, providing step-by-step instructions on how to perform different tasks on your ERP or Quicta platform. The Support Hub also offers training resources such as training webinars, e-books, business guides, and more. Whenever you need assistance, you can find what you need on the Support Hub.
Go to the ERP and Quicta Support Hub> Log a support ticket for ERP and Quicta> Log a support ticket for TEMS at [email protected]
Our platforms in Australia offer intuitive help functions with detailed information on various topics. By clicking on the question mark icon throughout the system or selecting help from the menu, you can access the in-product help and find the guidance you need.
Our consulting services in Australia can help you implement best practices in your business. We offer a range of consulting services including Audits, Implementation, System Review, Training, Business Consulting, Customisations, Report Writing, Systems Administration, and Managed Services.
You can purchase additional licences at any time in Australia. Additional licences are prorated in line with your subscription renewal date, simplifying the management of your plan with a single annual renewal date.
If you exceed the 20-user mark in Jcurve ERP (ANZ only) in Australia, you will need to upgrade to NetSuite ERP Mid-Market Edition. This is a seamless process since Jcurve ERP is based on NetSuite’s core product, and there is no need to relearn the solution.
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