IT & Technology Services / Mac Centre

Customised service meets
a customisable system

An Apple solution specialist needing a system to handle both retail and B2B enterprise sales while scaling the business.

Customer overview

Mac Centre is a leading Apple solution specialist offering full sales, service, support and consulting to businesses across Australia. It has 26 staff (13 JCurve users) and 1,500 clients nationwide. Implemented JCurve ERP in Jan 2016.

The challenge

Before JCurve ERP, staff spent over 2 hours/day cleaning, exporting and re-importing data between separate sales and finance systems. The legacy system was built for Apple resellers and couldn’t handle B2B enterprise complexity. It needed to cover both retail (cash) and large enterprise proposals, plus Apple compliance.

The solution

Chose NetSuite (supported by Jcurve, with one of the largest NetSuite consultant teams in Asia-Pacific) for its modularity — picking only required modules — and customisation flexibility. Selection criteria: features, functionality, cost, timeline. Jcurve completed the implementation in under three months, spanning multiple modules and migrating data from three businesses.

The results

The back office became far more efficient, hitting budgeted sales growth with one fewer staff member, saving on costs. Reporting is easier and more accurate; prices and gross profit (incl. rebates) can be forecast upfront to protect margins. The business adapts quickly to customer and market needs.

Jcurve ERP helps us consolidate a lot of complex information, and makes it easy to identify where our business is succeeding and where it’s not meeting expectation; and then gives us data insights to remediate those issues straight away.

Mark Santos
General Manager, Mac Centre
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Story Snapshot

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Industry
IT & Technology
Company size
26 Staff (13 ERP users)
Location
Sydney, Australia
Solution
Jcurve ERP
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Key results

2 hrs/day
Data Work Eliminated
-1
Fewer Staff Needed (cost saving)
360°
Real-time Financial View
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The ‘Contact Me’ form is reserved for business inquiries. For career opportunities, please visit our Careers page.