An enterprise resource planning (ERP) system is pivotal to
the smooth running of any large organisation today. However, SPPI was still running on a legacy ERP system, which
SCG came to realise was no longer meeting the needs of
both its manufacturing and sales teams in Indonesia. As a
standalone on-premise system, it meant the legacy technology used by different business units was separated, and
data was not up-to-date, which led to a lack of clarity when
it came to accounting for the production cost of sold items
or invoicing.
“From an IT point of view, it was like having an office and factory in different locations,” adds Chantid Thimapakorn,
Business Solution Architect Manager at SCG. “The servers
were installed in two separate locations. Syncing data between the two servers required reuploading and converting
of data, which sometimes caused data loss along the way.
The lack of integration was misaligned with SCG’s vision to
be a regional leader in innovation and sustainability, so it
was clear that an alternative ERP system was required.
During an in-depth evaluation process, the company reviewed several leading ERP suppliers based on four key criteria: features, functionality, cost and timeline of
implementation. Through this process NetSuite, supported
by implementation partner Jcurve, emerged as a clear
winner.
“Our core need from this new ERP system was manufacturing functionality – it absolutely needed to be able to
manage our manufacturing process,” Thimapakorn says.
“Other ERP providers would have required us to implement a
full-scale manufacturing module. NetSuite is more modular.
We can pick and choose only the modules we require for our
business. NetSuite was comparable in functionality and
much more flexible in terms of customisation.”
