Retail / Canningvale

Weaving the right strategy for continued success

A luxury homewares brand pivoting to online retail with an ERP delivering ROI in 6 months.

Customer overview

Canningvale is a luxury homewares brand founded in 1977 by father and son Giovanni and Frank Prainito, starting in textiles. By 1981 it relocated to the Canning Vale industrial zone as Canningvale Weaving Mills. Now in Richmond, VIC with 20+ staff, its products range from bed linen and towels to furniture and homewares.

The challenge

It ran a legacy Microsoft Dynamics platform. Identifying online retail as its key growth opportunity, it needed a more robust ERP for fast-changing requirements — transitioning from manufacturer to importer to branded online retailer/wholesaler. It wanted to streamline in-house processes from order processing to managing customer data and order history.

The solution

JCurve ERP (NetSuite’s small business edition) for real-time visibility and easy scaling across NetSuite editions, with one platform for all growth stages. It uses automation to cut manual data entry, with a GMROI ratio customisation, advanced reporting to manage B2B margins, eCommerce integration giving customers real-time order/stock/fulfilment visibility, and strong data security.

The results

Grew 100% in a single year — migrating to a higher NetSuite tier far sooner than the five years anticipated, with ROI within six months (incl. implementation costs). Ongoing cost savings, no internal IT team needed, real-time inventory/financial reporting on all products, and channel sales viewable in minutes (versus hours of manual work before).

Our formula is to remain always Agile, Independent and in Control of our Destiny and we achieve this through Adaptability, Innovation and Competence. NetSuite has empowered us to do this.

Jordan Prainito (Managing Director)
Canningvale
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Story Snapshot

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Industry
Retail
Company size
20+ employees
Location
Richmond, VIC, Australia
Solution
NetSuite ERP
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Key results

100%
Growth in One Year
6 Months
ROI (incl. implementation)
0
Internal IT Team Needed
Ready to Unlock Your Growth?

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The ‘Contact Me’ form is reserved for business inquiries. For career opportunities, please visit our Careers page.