Health and Medical Supplies / The Orien Group

Taking the gloves off to achieve knock-out business growth

A medical-supplies distributor that grew from latex gloves to thousands of SKUs,
needing a system to support its growth.

Customer overview

The Orien Group is a privately-owned medical supplies company, HQ and warehouse in Melbourne, founded in 2008. It grew from selling latex gloves to a full health and dental consumables distributor operating nationally, with both retail and eCommerce. Founded by Erdem Salih (MD).

The challenge

Starting with exam gloves for dental customers, complexity grew as product lines and overseas suppliers multiplied. The old QuickBooks system couldn’t handle foreign currency or landed costs (taxes, duties, wharfage). The team relied on endless spreadsheets that were slow to build, maintain and analyse, and worked with outdated data.

The solution

Chose JCurve ERP (NetSuite’s small business edition) for its scalability with growth plans. Migration was scheduled over the quiet new-year period for a clean-data start. It handles inventory cost, landed cost and stock levels in real-time, and manages expiry dates and lot numbers — critical for medical supplies. Salespeople log in remotely to view customer history.

The results

Immediate benefits — ‘Information is power.’ Detailed reports at a touch show top customers, ordering patterns and true margins. Inventory grew from 1 SKU to 4,500 SKUs, with 25–30% year-on-year growth. Mobile sales enable up-sell/cross-sell, faster stock turn and a quicker pick-pack-ship process.

The beauty of Jcurve ERP is that with one warehouse, one set of staff, and one set of overheads, we can service multiple industries through several different websites. JCurve ERP handles this all seamlessly for us.

Erdem Salih (MD & Founder)
The Orien Group
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Story Snapshot

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Industry
Health & Medical
Company size
SME (approaching 20 ERP users)
Location
Melbourne, VIC, Australia
Solution
Jcurve ERP
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Key results

25-30%
Cross-dept Visibility
1 → 4,500
SKUs Managed
Real-time
Orders/Customers/Margins
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The ‘Contact Me’ form is reserved for business inquiries. For career opportunities, please visit our Careers page.