Consumer Products / Kleenmaid

Kitchen appliances delivered on time, every time, anywhere in Australia

A relaunched kitchen-appliance brand building its entire operations
on the Jcurve system.

Customer overview

Kleenmaid is a high-quality European kitchen-appliance brand dating to 1985. After a 2009 financial collapse, Compass Capital Partners acquired the brand name, trademark and logo and relaunched it into an Australian success story, building its new operations entirely on JCurve’s unified software.

The challenge

Kleenmaid’s needs: real-time data to monitor KPIs, superior inventory management, customer record management, eCommerce, cloud mobility and ease of use. As a ‘born-again’ business, it needed a system as agile and responsive as the business itself.

The solution

After evaluating a MYOB cloud solution, it discovered JCurve (built on NetSuite). A discovery session built confidence, and an implementation/training package tailored the system. A customised eCommerce portal lets distributors order straight into the back-end, cutting data transfers/duplication, with multi-site warehousing in three states and automatic min/max stock calculation.

The results

An order placed on the website is actioned at HQ, routed to the 3PL provider, and picked and packed within 15 minutes with little user interaction. Each user builds a role-specific dashboard; stock visibility shows every display model nationwide and assigned/unassigned stock per warehouse. Real-time data removes guesswork and delivers real ROI, supporting 8 mobile sales reps nationwide.

I’ve worked with other systems but Jcurve’s ability to transact, answer questions and problem solve anywhere, anytime is by far the easiest and most mature I’ve experienced.

Ray Dwyer (Operations, Logistics & Service Mgr)
Kleenmaid
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Story Snapshot

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Industry
Consumer Products
Company size
8 mobile sales reps + HQ
Location
Alexandria, NSW, Australia
Solution
Jcurve ERP
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Key results

15 min
Order to Picked & Packed
3 States
Multi-site Warehousing
Real-time
KPI Dashboards per Role
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The ‘Contact Me’ form is reserved for business inquiries. For career opportunities, please visit our Careers page.