This article discusses how businesses can use Enterprise Resource Planning (ERP) systems to become more resilient after the COVID-19 pandemic. It covers various strategies including improving digital capabilities, focusing on omnichannel approaches, strengthening customer connections, and preparing for economic recovery. The article also addresses the importance of employee wellbeing and mental health in maintaining business resilience.

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Enterprise Resource Planning (ERP) systems are revolutionary tools for any business looking to enhance its financial processes and overall efficiency. According to a study, 67% of CIOs report a positive ROI after implementing an ERP system, showcasing tangible benefits such as increased efficiency, cost savings, and improved customer service. The global ERP software market is projected to reach 100.7 billion USD by 2025, with SAP and Oracle as two of the leading vendors.

ERP (Enterprise Resource Planning) implementation is the process of integrating all fundamental business processes into a unified system. This system, underpinned by a robust database management system, aims to streamline processes across an entire organisation.