Business success stories: Sheetmetal Tooling Tech
Director
James Randall
Location
Casula, NSW
Industry
Tooling and Machinery
Sheetmetal Tooling Tech (STT), based in Casula, NSW, provides premium quality tooling solutions, metal cutting machines, and industry-specific software to Australian sheet metal fabricators and machine shops.
Why did Sheetmetal Tooling Tech choose JCurve ERP?
STT had grown dissatisfied with its MYOB accounting-only software. For years, features such as foreign currency had been promised but never arrived.
“We were paying an annual subscription just for getting updated tax codes, but there was no new enhanced functionality for five years,” explains James Randall, Director, Sheetmetal Tooling Tech.
James hunted around for an ERP system for SMEs, mostly finding solutions for companies with at least 30-40 users and budgets of over $100k. At that stage, STT was a small business with four employees.
James finally came across JCurve Solutions (ASX: JCS) and met with an experienced consultant. James arranged a demonstration of JCurve ERP, an exclusive small business edition of NetSuite, the world’s #1 cloud ERP software suite, and was impressed. Highlights for STT included multi-currency and automatic exchange-rate calculation features, Single Touch Payroll (STP) compliance, and an additional third-party bank feed and reconciliation solution, Fast Four, which integrates with JCurve ERP.
“Each year our sales numbers have grown by 15-20% due to JCurve ERP. Because it enables us to focus more on getting out and seeing people, rather than being stuck in the office.”
Mobility and efficiency lead to increased sales
The system set up was straightforward and excellently managed. JCS began with a clear understanding of the requirements and kept STT informed at each stage of the JCurve ERP Essentials Rapid Implementation.
“The first month was a bit of a learning curve, but the support team really helped us through some of the unfamiliar and trickier bits,” James says.
STT has since increased efficiency, improved sales, and gained many more benefits from JCurve ERP. With a truly mobile solution and less manual processing, James’ team have reclaimed time and are spending more of it with customers. James and his team can also pull up live information, reports, KPIs, and customer history whenever they’re out on the road.
“We can open up JCurve ERP on a tablet or the phone app or a laptop. If there are any outstanding quotes when visiting a client, we can ask them how that quote’s processing. Often this converts to a sale,” James explains.
“One of my favourite features is looking at a customer’s dashboard, you can see all client communication in one place, full transaction history and YTD spend, and the potential for this year.”
“Each year our sales numbers have grown by 15-20% due to JCurve ERP. Because it enables us to focus more on getting out and seeing people, rather than being stuck in the office.”
STT has implemented client approval processes and now has full traceability of orders and technical drawings. Customers can access statements and invoices via a customer portal, and the sales process has been streamlined from initial quote right through to vendor purchase order.
“JCurve ERP lets us save a lot of information and has improved our customer service. Simple things like courier tracking numbers can be saved against the sales order. So, if someone rings up, whoever they speak with can pull up all the information straight away.”
With JCurve ERP, reporting is now instant, up-to-date, and accurate. It used to take James’ team up to half an hour to generate a report from the old accounting system.
As James elaborates, “We’re using fewer Excel reports now too, we’re just able to get the metrics straight out of JCurve ERP. One of my favourite features is looking at a customer’s dashboard, you can see all client communications in one place, full transaction history and YTD spend, and the potential for this year.”
Going forward, STT is looking to increase the use and value of JCurve’s ERP features by initiating a best-practice review of system setup, processes and workflows, along with expanding on CRM and marketing functionality.
Outcomes
Sales up 15-20% after using JCurve ERP
True mobility and secure remote access gained
Increased sales conversions
Instant, up-to-date, and accurate reports
Multi-currency and automatic exchange-rate calculation
Information and resources
Guide
Free guide: The Real Costs of ERP – Cloud & On-Premise Compared.
Video
2-minute explainer video: What Is ERP Software?
Blog
ERP blog: get the latest ideas on how to boost your business success.
Guide
Free guide: The ERP Buyer’s Guide.
Why consider JCurve ERP for your small business software?
Find out in this brief explainer video.
One system
For SMEs and growing companies right through to enterprise organisations, leveraging a streamlined ERP system that delivers best-practice business processes can be the key to continued success.
Make informed, agile business decisions with real-time data that’s accessible from wherever you are. See increased process efficiency. Reduce costs and save your team serious time. Set your business up for real growth with a scalable cloud ERP.
All core business needs
JCurve Solutions (ASX: JCS) is the global #1 NetSuite 5-Star partner and exclusive provider of the small business edition of NetSuite, JCurve ERP. JCS has completed over 600 successful cloud ERP implementations.
JCS takes the time to understand your individual business needs. Work with an Australian-led team of experts with solid experience across multiple industries to maximise value from your ERP.
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