“Particularly with key commercial customers, we can record details while on phone calls regarding stock, and see what they’ve been inquiring about, what’s selling well, what’s not, and where we may need training for their staff. The fact we can record all that information with the click of a button against the customer is very useful for us,” Monty says.
Having a mobile solution accessible from anywhere has provided a massive benefit. Several of Mont’s staff are on the road and interstate frequently. Mont’s CEO and Production Managers also travel several times a year internationally.
“They might be away for weeks at a time, but with JCurve ERP they can get on and do all their normal work from overseas. In the past, with our server-based system, they couldn’t do anything, and they might be away for as much as two months per year in total,” Monty says.
Mont is now keen to engage a JCurve Solutions consultant to maximise ROI from their investment and help its staff use the system even more efficiently. Mont’s website is also moving from a Magento to a Shopify eCommerce platform. JCurve ERP’s integration capabilities with Shopify will enable Mont to maintain accurate stock levels, seamlessly, between their online and in-store sales channels.