Experiencing a memorable business transformation
See the video interview with Andrew Montgomery, Founder and CEO of Mont Adventure Equipment
Business success stories: Mont Adventure Equipment
CEO & Founder
Andrew Montgomery
Location
Fyshwick ACT
Industry
Adventure Clothing and Equipment
Mont Adventure Equipment was founded in 1981, after Andrew “Monty” Montgomery found himself frustrated with the poor quality of adventure equipment available. Based in Fyshwick, ACT, the company has grown to become a leading supplier of high-quality adventure gear to Australian and international customers. It still maintains its flagship Canberra store.
Why did Mont Adventure Equipment choose JCurve ERP?
Mont was running a server-based inventory management system to keep track of all the stock in its warehouse. Meanwhile, it had a POS system in its retail store, which didn’t “speak with” the warehouse system.
As Monty explains, “All the stock in the shop had to be uploaded manually, as we didn’t know what was in the warehouse. It was a full-time job maintaining inventory levels in the shop, and it was an absolute nightmare. We always had the wrong inventory in the shop, trying to sell things we didn’t have.”
Mont also struggled with constant internal network and server issues. It wanted to launch an eCommerce website, but the antiquated warehouse system wasn’t able to integrate with any eCommerce platforms.
A better solution was needed. Mont’s management researched the business software options that other, similar-sized companies, and those that Mont aspired to grow to the size of, were using. They came across JCurve ERP, found that it came highly recommended, and signed up as a customer.
“We saw instantaneous benefits with JCurve ERP, because the shop was running off the same system as the warehouse. Creating new products and keeping track of stock was simplified, payroll was also simplified.”
Cloud solution delivers instantaneous benefits
Implementing JCurve ERP was straightforward. It was completely cloud-based, and the migration was primarily handled by JCurve Solutions, with a developer also setting up some specific customisations.
Mont found everything “significantly easier” with the new JCurve ERP system, which could handle all Mont’s 24,000 SKUs, past and present.
“We saw instantaneous benefits with JCurve ERP, because the shop was running off the same system as the warehouse. Creating new products and keeping track of stock was simplified, payroll was also simplified,” Monty says.
Overall, JCurve ERP has made everyone’s lives easier and has even improved staff morale. The powerful dashboards are particularly valued. Staff are using these dashboards to see KPIs, metrics, and critical data specific to their roles – all in real-time, on the one page. Defined stock level notifications and live reporting from JCurve ERP are empowering the business to make informed decisions based on accurate, up-to-the-minute information.
“With key commercial customers, we can record details on phone calls regarding stock, and see what they’ve been inquiring about, what’s selling well, what’s not and where we may need training for their staff. The fact we can record all that information with the click of a button against the customer is very useful for us.”
Among the most crucial features have been the abilities to add notes to customer records and see full transaction histories. JCurve ERP’s CRM features have delivered a significant improvement in servicing customers with Mont now able to keep better track of customers’ activities and preferences. Through JCurve ERP, Mont generates more than 4,500 invoices per month at its busiest time of the year.
“Particularly with key commercial customers, we can record details while on phone calls regarding stock, and see what they’ve been inquiring about, what’s selling well, what’s not, and where we may need training for their staff. The fact we can record all that information with the click of a button against the customer is very useful for us,” Monty says.
Having a mobile solution accessible from anywhere has provided a massive benefit. Several of Mont’s staff are on the road and interstate frequently. Mont’s CEO and Production Managers also travel several times a year internationally.
“They might be away for weeks at a time, but with JCurve ERP they can get on and do all their normal work from overseas. In the past, with our server-based system, they couldn’t do anything, and they might be away for as much as two months per year in total,” Monty says.
Mont is now keen to engage a JCurve Solutions consultant to maximise ROI from their investment and help its staff use the system even more efficiently. Mont’s website is also moving from a Magento to a Shopify eCommerce platform. JCurve ERP’s integration capabilities with Shopify will enable Mont to maintain accurate stock levels, seamlessly, between their online and in-store sales channels.
Outcomes
Integrated stock system with ~24,000 SKUs
Up to 4,500 invoices per month
Reduced admin and staffing costs
Enabled mobility and remote access
Instant, easily customisable reports
Improved CRM
Information and resources
Guide
Free guide: The Real Costs of ERP – Cloud & On-Premise Compared.
Video
2-minute explainer video: What Is ERP Software?
Blog
ERP blog: get the latest ideas on how to boost your business success.
AFR Article
AFR article: Outdoor gear company thrives with ERP.
Why consider JCurve ERP for your small business software?
Find out in this brief explainer video.
One system
For SMEs and growing companies right through to enterprise organisations, leveraging a streamlined ERP system that delivers best-practice business processes can be the key to continued success.
Make informed, agile business decisions with real-time data that’s accessible from wherever you are. See increased process efficiency. Reduce costs and save your team serious time. Set your business up for real growth with a scalable cloud ERP.
All core business needs
JCurve Solutions (ASX: JCS) is the global #1 NetSuite 5-Star partner and exclusive provider of the small business edition of NetSuite, JCurve ERP. JCS has completed over 600 successful cloud ERP implementations.
JCS takes the time to understand your individual business needs. Work with an Australian-led team of experts with solid experience across multiple industries to maximise value from your ERP.
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