With its 1,600 SKUs in multiple locations and transactions in multiple currencies, Josco needed to engage an ERP solution provider that understood its complex business requirements. After much research, JCurve Solutions (ASX: JCS) was identified as the ideal partner to implement the #1 cloud ERP software suite, NetSuite. With more NetSuite implementations than any other partner globally, JCS had the experienced and talented team that Josco needed.
JCS provided Josco with guidance on the optimal setup and implementation process. Josco undertook the right preparation work required for changing systems, including data cleansing, to create a faster, smoother changeover process.
As part of the recommended process, Josco’s managers engaged with all key stakeholders, including staff and customers, to communicate and set expectations of the NetSuite implementation. “Bringing the team on the journey with us, creating experts and delegating, really helped with the transition. We even changed the date of our implementation at the request of one customer, which gave them additional time to work with us on identifying any potential issues,” comments Ben.